Eaton Tripp Lite is proud to offer comprehensive insurance coverage and support with many of its products. Please keep in mind that insurance coverage amounts vary from product to product and terms may change without notice. Please refer to your individual product for specific insurance information. Also, Eaton Tripp Lite's Ultimate Lifetime Insurance policy is valid in the U.S., Canada and Puerto Rico only.
Insurance Claim Instructions
Please review our Ultimate Lifetime Insurance Policy to help you determine if you qualify for a claim. To receive service under this warranty, you must be the original purchaser/user of the product in question.
All claims under this warranty must be submitted in writing to Eaton Tripp Lite within 30 days of the occurrence or the claim will not be considered.
You must obtain a Returned Material Authorization (RMA) number from Eaton Tripp Lite. Visit our Product Returns section for more information about obtaining an RMA number and product returns. Products not accompanied by a valid RMA number will not be accepted. The RMA number must be clearly visible on the outside of the packaging.
Products must be returned to Eaton Tripp Lite with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase.