Product Status Current Model Number: SU10KRT3U
SmartOnline 208/240 & 120V 10kVA 9kW Double-Conversion UPS, 9U, Extended Run, Network Card Slot, USB, DB9, Bypass, Hardwire
Warranty
Your product is still covered under warranty if it was purchased after 12/8/2022.
Insurance
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Register your product
Owner's manuals
User's Guide for PowerAlert External Battery Pack Utility (English)
PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
Support resources
Software, Firmware & Drivers
Adding or Replacing UPS Batteries
Purchase a replacement
Documents & Downloads
Documentation
- User's Guide for PowerAlert External Battery Pack Utility (English)
- PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
- Owner's Manual for BP Battery (Multi-language)
- Owner's Manual for SmartOnline Single-Phase 10kVA UPS
- SU10KRT3U runtime chart
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Submittal Drawings
- Product Datasheet
Software, Firmware & Drivers
- PowerAlert Battery Pack Configuration Software and Instructions (English)
- Firmware
- Management Utilities
Articles
Design Resources
One or more views of this model are included in the following Visio stencil.
- SU10KRT3U Submittal Drawing
- Single-Phase UPS Systems Visio Stencil
- Single-Phase UPS Systems Visio Stencil Preview
We offer a number of free stencils to help with datacenter planning. For a complete list of stencils together with installation instructions, please see the Visio Stencils for Data Center Planning page.
Product Warranty
Product Warranty Period (Worldwide)
2-YEAR LIMITED WARRANTY
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Insurance Coverage
Your SU10KRT3U comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance Claims
How to make an insurance claimAdding or Replacing UPS Batteries
Replacement Batteries
The batteries in this model are not user-replaceable.
External Battery Packs
| Battery Model Number | |
| External 240V 3U Rack/Tower Battery Pack Enclosure + DC Cabling for select UPS Systems (BP240V10RT3U) | |
| Information & Pricing | |
Questions & Answers
Parts & Accessories
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
 |
MODBUSCARD | MODBUS Management Accessory Card for UPS Remote Monitoring and Control |
 |
RELAYIOMINI | 3 Relay I/O Mini-module |
 |
TLNETCARD | SNMP/Web/Modbus Management Accessory Card for Compatible UPS Systems |
 |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
Accessories
| Model Number | Description | |
|---|---|---|
 |
2POSTRMKITHD | 2-Post Rack-Mount Installation Kit of 2U and Larger UPS, Transformer and Battery Pack Components |
