Product Status Discontinued on 8/28/2023 Model Number: SU1000RTXL2UA
SmartOnline 120V 1kVA 800W Double-Conversion UPS, 2U, Extended Run, Network Card Options, USB, DB9 Serial

Warranty
Your product is still covered under warranty if it was purchased after 2/14/2023.
Insurance
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Owner's manuals
Support resources
Software, Firmware & Drivers
SU1000RTXL2UA How-To Videos
Adding or Replacing UPS Batteries
Replaced by
Documents & Downloads
Documentation
Software, Firmware & Drivers
Articles
How-To Videos
- How to Perform the Proper Startup and Shutdown Procedures for a SmartOnline UPS System with LEDs
- How to Replace the Battery in an On-Line or Line-Interactive Rackmount UPS System
- How to Perform a Self-Test on a SmartOnline® UPS System with LEDs
- SmartOnline UPS Systems: Site Prep/Overview (Part 1 of 6)
- SmartOnline UPS Systems: Mounting (Part 2 of 6)
- SmartOnline UPS Systems: Connections (Part 3 of 6)
- SmartOnline UPS Systems: Local Management (Part 4 of 6)
- SmartOnline UPS Systems: Remote Management (Part 5 of 6)
- SmartOnline UPS Systems: Troubleshooting & Service (Part 6 of 6)
- How to Remove a Rack/Tower UPS System Bezel
- How to Reset/Self-Test a SmartOnline UPS System
Design Resources
One or more views of this model are included in the following Visio stencil.
We offer a number of free stencils to help with datacenter planning. For a complete list of stencils together with installation instructions, please see the Visio Stencils for Data Center Planning page.
Product Warranty
Product Warranty Period (Worldwide)
2-YEAR LIMITED WARRANTY
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Insurance Coverage
Your SU1000RTXL2UA comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance Claims
How to make an insurance claimAdding or Replacing UPS Batteries
Replacement Batteries
Battery Model Number | |
2U UPS Replacement 24VDC Battery Cartridge (1 Set of 2) for Select SmartPro UPS | |
Information & Pricing | |
Quantity Required | 1 |
Notes | SU1000RTXL2UA versions with pre-assembled battery cartridges and LED front panel display require the use of RBC92-2U. SU1000RTXLCD2U versions with the LCD front panel display require the use of the RBC24V-LCD. |
External Battery Packs
Battery Model Number | |
External 24V 2U External Rack/Tower Battery Pack for Select UPS Systems (BP24V15RT2U), TAA | |
Information & Pricing | |
Maximum Quantity | 1 |
Battery Model Number | |
External 24V 3U Rack/Tower Battery Pack for Select UPS Systems (BP24V70-3U) | |
Information & Pricing | |
Maximum Quantity | 10 |
Questions & Answers
Parts & Accessories
UPS Battery Packs
Model Number | Description | |
---|---|---|
BP24V15RT2U | External 24V 2U External Rack/Tower Battery Pack for Select UPS Systems (BP24V15RT2U), TAA | |
BP24V70-3U | External 24V 3U Rack/Tower Battery Pack for Select UPS Systems (BP24V70-3U) |
Power Distribution Units (PDUs)
Model Number | Description | |
---|---|---|
PDUB151U | 100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall | |
PDUMH15AT | 1.4kW Single-Phase Local Metered Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA | |
PDUMV15 | 1.4kW Single-Phase Local Metered PDU, 120V Outlets (16 5-15R), 5-15P, 15 ft. (4.57 m) Cord, 0U Vertical, 48 in. |
Network Interfaces and Sensors
Model Number | Description | |
---|---|---|
MODBUSCARD | MODBUS Management Accessory Card for UPS Remote Monitoring and Control | |
TLNETCARD | SNMP/Web/Modbus Management Accessory Card for Compatible UPS Systems | |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
Accessories
Model Number | Description | |
---|---|---|
2-9USTAND | 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems | |
2POSTRMKITWM | 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems |
Part Number | Description |
---|---|
0005NXXX-6009UC | UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS |
9SW3Y-0700UC | 3-Year Extended Warranty SU 0-700 VA UPS systems |
9SW5Y-0700UC | 5-Year Extended Warranty SU 0-700 VA UPS systems |
AS00NXXX-6009UC | UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
SU05NXXX-6009UC | UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
WFLN72XX-2509UC | 2-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
WFLN73XX-2509UC | 3-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
WFLN75XX-2509UC | 5-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |