Product Status Current Model Number: SMX500RT1U
SmartPro 230V 500VA 300W Line-Interactive UPS, 1U Rack/Tower, Network Card Options, USB, DB9 Serial
Warranty
Your product is still covered under warranty if it was purchased after 12/13/2022.
Create a Support Ticket
Register your product
Owner's manuals
Owner's Manual SmartPro® 1U Rack-Mount
PowerAlert Device Manager (PADM) 20.0.0 Command Line Interface User's Guide (English)
Support resources
Software, Firmware & Drivers
SMX500RT1U How-To Videos
Adding or Replacing UPS Batteries
Purchase a replacement
Documents & Downloads
Documentation
- Owner's Manual SmartPro® 1U Rack-Mount
- UPS Mounting Orientations / Orientaciones para la Instalación del UPS / Orientations de montage de l’onduleur / Варианты расположения ИБП при монтаже / USV-Montagepositionen
- PowerAlert Device Manager (PADM) 20.0.0 Command Line Interface User's Guide (English)
- SMX500RT1U runtime chart
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Product Datasheet
Software, Firmware & Drivers
Articles
Product Warranty
Product Warranty Period (International)
2-YEAR LIMITED WARRANTY
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Adding or Replacing UPS Batteries
Replacement Batteries
| Battery Model Number | |
| 1U UPS Replacement 12VDC Battery Cartridge for Select SmartPro UPS | |
| Information & Pricing | |
| Quantity Required | 1 |
External Battery Packs
Questions & Answers
On select models, the self-test feature allows the user to test the condition of the battery in the UPS. You should plan to run this test at least once a month. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
In extreme cases, running the self-test could cause the UPS to shut down. On select models, a certain voltage range is required to maintain power to the unit. During the self-test, if voltage drops to an unusable range, the UPS could shut down. In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
Parts & Accessories
Power Distribution Units (PDUs)
| Model Number | Description | |
|---|---|---|
 |
PDU12IEC | 1.9-3.8kW Single-Phase 120–240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 16A Input, 1U Rack-Mount |
 |
PDUBHV101U | 200-250V 10A Single-Phase Hot-Swap PDU with Manual Bypass - 6 C13 Outlets, 2 C14 Inlets, 1U Rack/Wall |
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
 |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
| Part Number | Description |
|---|---|
| 0005NXXX-6009UC | UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS |
| 5SW5Y-0950UC | 5-Year Extended Warranty Smart & SMX 0-950 VA UPS systems |
| AS00NXXX-6009UC | UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| SU05NXXX-6009UC | UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| WFLN72XX-2509UC | 2-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
| WFLN73XX-2509UC | 3-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
| WFLN75XX-2509UC | 5-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
