Product Status Current Model Number: SMX3000XLRT2U
SmartPro 230V 3kVA 2.25kW Line-Interactive Sine Wave UPS, 2U Rack/Tower, Extended Run, Network Card Options, USB, DB9 Serial
Warranty
Your product is still covered under warranty if it was purchased after 10/12/2022.
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Register your product
Owner's manuals
User's Guide for PowerAlert External Battery Pack Utility (English)
PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
Owner's Manual for 230V SmartPro UPS (Multi-language)
PowerAlert Device Manager (PADM) 20.0.0 Command Line Interface User's Guide (English)
Owner's Manual Addendum for External Battery Packs (Multi-Language)
Support resources
Software, Firmware & Drivers
SMX3000XLRT2U How-To Videos
Adding or Replacing UPS Batteries
Purchase a replacement
Documents & Downloads
Documentation
- User's Guide for PowerAlert External Battery Pack Utility (English)
- PowerAlert External Battery Pack Utility (PAEBPU) – UPS Compatibility Chart
- Owner's Manual for 230V SmartPro UPS (Multi-language)
- PowerAlert Device Manager (PADM) 20.0.0 Command Line Interface User's Guide (English)
- Owner's Manual Addendum for External Battery Packs (Multi-Language)
- Installation Guide for Select Rackmount UPS
- Quick Start Guide for PowerAlert Power Management Software
- SMX3000XLRT2U runtime chart
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Product Datasheet
Software, Firmware & Drivers
- PowerAlert Battery Pack Configuration Software and Instructions (English)
- PowerAlert Device Manager (PADM) 20.0 MIB Package
- Firmware
- Management Utilities
Articles
Product Warranty
Product Warranty Period (International)
2-YEAR LIMITED WARRANTY
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Adding or Replacing UPS Batteries
Replacement Batteries
| Battery Model Number | |
| 2U UPS Replacement 48VDC Battery Cartridge (1 Set of 4) for Select SmartPro UPS | |
| Information & Pricing | |
| Quantity Required | 1 |
External Battery Packs
| Battery Model Number | |
| External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U) | |
| Information & Pricing | |
| Maximum Quantity | 1 |
| Battery Model Number | |
| External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US), TAA | |
| Information & Pricing | |
| Maximum Quantity | 10 |
Questions & Answers
On select models, the self-test feature allows the user to test the condition of the battery in the UPS. You should plan to run this test at least once a month. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
In extreme cases, running the self-test could cause the UPS to shut down. On select models, a certain voltage range is required to maintain power to the unit. During the self-test, if voltage drops to an unusable range, the UPS could shut down. In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
Parts & Accessories
UPS Battery Packs
| Model Number | Description | |
|---|---|---|
 |
BP48V24-2U | External 48V 2U Rack-mount Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U) |
 |
BP48V27-2US | External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US), TAA |
Power Distribution Units (PDUs)
| Model Number | Description | |
|---|---|---|
 |
PDUBHV20 | 3.2-3.8kW Single-Phase Hot-Swap PDU, 200-240V 16A (6-C13, 2-C19) 2-C20, 200-240V Input, 6 ft. (1.83 m) Cords 2U Rack-Mount |
 |
PDUBHV201U | 200-250V 16A Single-Phase Hot-Swap PDU with Manual Bypass - 5 C13 and 1 C19 Outlets, 2 C20 Inlets, 1U Rack/Wall |
Environmental Sensors
| Model Number | Description | |
|---|---|---|
 |
ENVIROSENSE | EnviroSense Rack Environment Sensor, Temperature, Humidity, Contact-Closure Inputs, TAA |
Accessories
| Model Number | Description | |
|---|---|---|
 |
2-9USTAND | 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems |
 |
2POSTRMKITWM | 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems |
 |
SRSWITCH | SmartRack Magnetic Door Switch Kit for front and rear doors; requires ENVIROSENSE, TLNETEM, E2MTHDI or E2MTDI |
 |
UPSHDEARKIT | Heavy-Duty 2-post Front Mounting Ear Kit |
| Part Number | Description |
|---|---|
| 0005NXXX-6009UC | UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS |
| 5SW5Y-3000UC | 5-Year Extended Warranty Smart & SMX 2501-3000 VA UPS systems |
| AS00NXXX-6009UC | UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| SU05NXXX-6009UC | UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| WFLN72XX-6009UC | 2-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems |
| WFLN73XX-6009UC | 3-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems |
| WFLN75XX-6009UC | 5-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems |
