Product Status Current Model Number: SMX1000RT2U
SmartPro 230V 1kVA 900W Line-Interactive Sine Wave UPS, 2U Rack/Tower, Network Card Options, LCD, USB, DB9, 6 Outlets
Warranty
Your product is still covered under warranty if it was purchased after 10/11/2022.
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Register your product
Owner's manuals
PowerAlert Device Manager (PADM) 20.0.0 Command Line Interface User's Guide (English)
Owner's Manual for 230V 2U Rackmount UPS Systems (Multi-language)
Owner's Manual Addendum for External Battery Packs (Multi-Language)
Support resources
Software, Firmware & Drivers
SMX1000RT2U How-To Videos
Adding or Replacing UPS Batteries
Purchase a replacement
Documents & Downloads
Documentation
- PowerAlert Device Manager (PADM) 20.0.0 Command Line Interface User's Guide (English)
- Owner's Manual for 230V 2U Rackmount UPS Systems (Multi-language)
- Owner's Manual Addendum for External Battery Packs (Multi-Language)
- Installation Guide for Select Rackmount UPS
- SMX1000RT2U runtime chart
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Product Datasheet
Software, Firmware & Drivers
Articles
Product Warranty
Product Warranty Period (International)
2-YEAR LIMITED WARRANTY
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Adding or Replacing UPS Batteries
Replacement Batteries
| Battery Model Number | |
| 2U UPS Replacement 24VDC Battery Cartridge (1 Set of 2) for Select SmartPro UPS | |
| Information & Pricing | |
| Quantity Required | 1 |
| UPS Compatibility | Front panel LED display versions |
| Notes | Compatible with select versions of SMX1000RT2U with front panel LED display. SMX1000RT2U versions with the a front panel LCD display require the use of the RBC24V-LCD. |
External Battery Packs
Questions & Answers
On select models, the self-test feature allows the user to test the condition of the battery in the UPS. You should plan to run this test at least once a month. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
In extreme cases, running the self-test could cause the UPS to shut down. On select models, a certain voltage range is required to maintain power to the unit. During the self-test, if voltage drops to an unusable range, the UPS could shut down. In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
Parts & Accessories
Power Distribution Units (PDUs)
| Model Number | Description | |
|---|---|---|
 |
PDUBHV101U | 200-250V 10A Single-Phase Hot-Swap PDU with Manual Bypass - 6 C13 Outlets, 2 C14 Inlets, 1U Rack/Wall |
Power Cords and Adapters
| Model Number | Description | |
|---|---|---|
 |
P004-002-13LA | Power Extension Cord, Left-Angle C13 to C14 PDU Style - 10A, 250V, 18 AWG, 2 ft. (0.61 m), Black |
 |
P004-002-13RA | Power Extension Cord, Right-Angle C13 to C14 PDU Style - 10A, 250V, 18 AWG, 2 ft. (0.61 m), Black |
 |
P005-006-14LA | Heavy-Duty PDU Power Cord, C13 to Left-Angle C14 - 15A, 250V, 14 AWG, 6 ft. (1.83 m), Black |
 |
P005-006-14RA | Heavy-Duty PDU Power Cord, C13 to Right-Angle C14 - 15A, 250V, 14 AWG, 6 ft. (1.83 m), Black |
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
 |
TLNETCARD | SNMP/Web/Modbus Management Accessory Card for Compatible UPS Systems |
 |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
Accessories
| Model Number | Description | |
|---|---|---|
 |
2-9USTAND | 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems |
 |
2POSTRMKITWM | 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems |
 |
UPSHDEARKIT | Heavy-Duty 2-post Front Mounting Ear Kit |
| Part Number | Description |
|---|---|
| 0005NXXX-6009UC | UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS |
| 5SW5Y-1400UC | 5-Year Extended Warranty Smart & SMX 951-1400 VA UPS systems |
| AS00NXXX-6009UC | UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| SU05NXXX-6009UC | UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| WFLN72XX-2509UC | 2-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
| WFLN73XX-2509UC | 3-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
| WFLN75XX-2509UC | 5-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems |
