Product Status Current Model Number: SMART500RT1U
500VA 300W 120V Line-Interactive UPS - 6 NEMA 5-15R Outlets, USB, DB9, Network Card Option, 1U Rack/Tower
Warranty
Your product is still covered under warranty if it was purchased after 12/14/2021.
2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.
Insurance
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Register your product
Owner's manuals
Support resources
Software, Firmware & Drivers
SMART500RT1U How-To Videos
Adding or Replacing UPS Batteries
Purchase a replacement
Documents & Downloads
Documentation
- Owner's Manual SmartPro® 1U Rack-Mount
- UPS Mounting Orientations / Orientaciones para la Instalación del UPS / Orientations de montage de l’onduleur / Варианты расположения ИБП при монтаже / USV-Montagepositionen
- SMART500RT1U runtime chart
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Product Datasheet
Articles
How-To Videos
Design Resources
One or more views of this model are included in the following Visio stencil.
We offer a number of free stencils to help with datacenter planning. For a complete list of stencils together with installation instructions, please see the Visio Stencils for Data Center Planning page.
Product Warranty
Product Warranty Period (Worldwide)
2-Year/3-Year with Registration
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Insurance Coverage
Your SMART500RT1U comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance Claims
How to make an insurance claimAdding or Replacing UPS Batteries
Replacement Batteries
| Battery Model Number | |
| 1U UPS Replacement 12VDC Battery Cartridge for Select SmartPro UPS | |
| Information & Pricing | |
| Quantity Required | 1 |
| UPS Compatibility | SM8893 and older SKU |
| Notes | IF YOUR SERIAL NUMBER CONTAINS THE SKU OF SM8893 OR OLDER OR MANUAL AND WEB CALLS OUT FOR THE USE OF THE RBC62-1U, YOU HAVE THE SELECTED THE CORRECT RBC. FOR SMART500RT1U WITH SERIAL NUMBERS THAT CONTAIN THE SKU OF SM88D1 OR NEWER, CONTACT EATON CUSTOMER SUPPORT FOR ASSISTANCE. |
External Battery Packs
Questions & Answers
On select models, the self-test feature allows the user to test the condition of the battery in the UPS. You should plan to run this test at least once a month. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
In extreme cases, running the self-test could cause the UPS to shut down. On select models, a certain voltage range is required to maintain power to the unit. During the self-test, if voltage drops to an unusable range, the UPS could shut down. In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
Parts & Accessories
Power Distribution Units (PDUs)
| Model Number | Description | |
|---|---|---|
 |
PDU1215 | 1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount |
 |
PDUB151U | 100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall |
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
 |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
