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Product Status Current Model Number: SMART500RT1U

500VA 300W 120V Line-Interactive UPS - 6 NEMA 5-15R Outlets, USB, DB9, Network Card Option, 1U Rack/Tower

Product Warranty

Product Warranty Period (Worldwide)

2-Year/3-Year with Registration

Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.

Product Registration

Register your SMART500RT1U

Insurance Coverage

Your SMART500RT1U comes with $250,000 Ultimate Lifetime Insurance  coverage.

Learn More

Insurance Claims

How to make an insurance claim

Adding or Replacing UPS Batteries

Replacement Batteries

Battery Model Number

RBC62-1U

1U UPS Replacement 12VDC Battery Cartridge for Select SmartPro UPS
Information & Pricing
Quantity Required 1
UPS Compatibility SM8893 and older SKU
Notes IF YOUR SERIAL NUMBER CONTAINS THE SKU OF SM8893 OR OLDER OR MANUAL AND WEB CALLS OUT FOR THE USE OF THE RBC62-1U, YOU HAVE THE SELECTED THE CORRECT RBC. FOR SMART500RT1U WITH SERIAL NUMBERS THAT CONTAIN THE SKU OF SM88D1 OR NEWER, CONTACT EATON CUSTOMER SUPPORT FOR ASSISTANCE.

External Battery Packs

This UPS does not allow external batteries to be attached to extend runtime.

Questions & Answers

On select models, the self-test feature allows the user to test the condition of the battery in the UPS.  You should plan to run this test at least once a month.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

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In extreme cases, running the self-test could cause the UPS to shut down.  On select models, a certain voltage range is required to maintain power to the unit.  During the self-test, if voltage drops to an unusable range, the UPS could shut down.  In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

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Parts & Accessories

Power Distribution Units (PDUs)

  Model Number Description
1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount PDU1215 PDU1215 1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount
100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall PDUB151U PDUB151U 100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall

Network Interfaces and Sensors

  Model Number Description
WEBCARDLXE Network Management Card for Select UPS Systems, TAA WEBCARDLXE WEBCARDLXE WEBCARDLXE Network Management Card for Select UPS Systems, TAA

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.