Product Status Current Model Number: SMART5000TEL3U
SmartPro 208V 5kVA 3.75kW Line-Interactive Sine Wave UPS, 3U Rack/Tower, Network Card Options, USB, DB9 Serial
Warranty
Your product is still covered under warranty if it was purchased after 4/25/2022.
2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.
Insurance
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Register your product
Owner's manuals
Owner's Manual for SmartPro 3U Rackmount UPS
Installation Guide for Select Rackmount UPS
Support resources
Software, Firmware & Drivers
SMART5000TEL3U How-To Videos
Adding or Replacing UPS Batteries
Purchase a replacement
Documents & Downloads
Documentation
- Owner's Manual for SmartPro 3U Rackmount UPS
- Installation Guide for Select Rackmount UPS
- Free 1-Year Warranty Extension with Registration
- Quick Start Guide for PowerAlert Power Management Software
- SMART5000TEL3U runtime chart
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Product Datasheet
Articles
How-To Videos
Product Warranty
Product Warranty Period (Worldwide)
2-Year/3-Year with Registration
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Insurance Coverage
Your SMART5000TEL3U comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance Claims
How to make an insurance claimAdding or Replacing UPS Batteries
Replacement Batteries
| Battery Model Number | |
| 3U UPS Replacement 48VDC Battery Cartridge for Select SmartPro UPS | |
| Information & Pricing | |
| Quantity Required | 3 |
External Battery Packs
Questions & Answers
On select models, the self-test feature allows the user to test the condition of the battery in the UPS. You should plan to run this test at least once a month. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
In extreme cases, running the self-test could cause the UPS to shut down. On select models, a certain voltage range is required to maintain power to the unit. During the self-test, if voltage drops to an unusable range, the UPS could shut down. In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
Parts & Accessories
UPS Replacement Batteries
| Model Number | Description | |
|---|---|---|
 |
RBC94-3U | 3U UPS Replacement 48VDC Battery Cartridge for Select SmartPro UPS |
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
 |
TLNETCARD | SNMP/Web/Modbus Management Accessory Card for Compatible UPS Systems |
 |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
Accessories
| Model Number | Description | |
|---|---|---|
 |
2-9USTAND | 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems |
 |
2POSTRMKITHD | 2-Post Rack-Mount Installation Kit of 2U and Larger UPS, Transformer and Battery Pack Components |
