Product Status Current Model Number: SMART3000RM2U
SmartPro 3000VA 3000W 120V Line-Interactive Sine Wave UPS - 7 Outlets, Network Card Option, LCD, USB, DB9, 2U Rack/Tower
Warranty
Your product is still covered under warranty if it was purchased after 12/10/2021.
2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.
Insurance
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Register your product
Owner's manuals
Eaton Tripp Lite series SmartPro UPS User's Guide
Eaton Tripp Lite series Quick Start Guide SmartPro UPS
Eaton Tripp Lite series Quick Start Guide SmartPro UPS External Batteries
User's Guide for PowerAlert External Battery Pack Utility (English)
Support resources
Software, Firmware & Drivers
SMART3000RM2U How-To Videos
Adding or Replacing UPS Batteries
Purchase a replacement
Documents & Downloads
Documentation
- Eaton Tripp Lite series SmartPro UPS User's Guide
- Eaton Tripp Lite series Quick Start Guide SmartPro UPS
- Eaton Tripp Lite series Quick Start Guide SmartPro UPS External Batteries
- User's Guide for PowerAlert External Battery Pack Utility (English)
- SMART3000RM2U runtime chart
- SMART3000RM2U UPS Specification Sheet (French)
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- LEGACY SMART3000RM2U Product Datasheet (pre-May 2023)
- Product Datasheet
Software, Firmware & Drivers
- PowerAlert Battery Pack Configuration Software and Instructions (English)
- Firmware
- Management Utilities
Articles
Product Warranty
Product Warranty Period (Worldwide)
2-Year/3-Year with Registration
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Insurance Coverage
Your SMART3000RM2U comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance Claims
How to make an insurance claimAdding or Replacing UPS Batteries
Replacement Batteries
| Battery Model Number | |
| 4x 12V 9AH UPS Replacement Battery Cartridge Kit for Select Best, Powerware, Liebert and Other UPS | |
| Information & Pricing | |
| Quantity Required | 1 |
| Notes | Verify your battery configuration by checking the batteries inside the UPS. If your battery configuration looks like the photo for RBC94-2U, use one (1) RBC94-2U unit. If the battery set does not look like the photo, then use one (1) RBC54 unit. Please save all wires from the previous battery set. You will need them to hook up your replacement battery cartridges. |
| Battery Model Number | |
| 2U UPS Replacement 48VDC Battery Cartridge (1 Set of 4) for Select SmartPro UPS | |
| Information & Pricing | |
| Quantity Required | 1 |
| UPS Compatibility | Pre-assembled battery cartridge |
| Notes | Verify your battery configuration by checking the batteries inside the UPS. If your battery configuration looks like the photo for RBC94-2U, use one (1) RBC94-2U unit. If the battery set does not look like this, you will need one (1) RBC54 unit. |
| Battery Model Number | |
| Eaton Internal Replacement Battery Cartridge (RBC) for Select 3kVA Line-Interactive & Online UPS Systems | |
| Information & Pricing | |
| Quantity Required | 1 |
| UPS Compatibility | Tripp Lite series SmartPro |
| Notes | Replacement battery is for UPS purchased May 2023 or later that includes "Tripp Lite Series" on the front face opposite of the LCD display. |
| Battery Model Number | |
| Eaton Internal Replacement Battery Cartridge (RBC) for Select 3kVA Line-Interactive & Online UPS Systems | |
| Information & Pricing | |
| Quantity Required | 1 |
| UPS Compatibility | Tripp Lite series SmartPro |
| Notes | Replacement battery is for UPS purchased May 2023 or later that includes "Tripp Lite Series" on the front face opposite of the LCD display. |
External Battery Packs
Questions & Answers
On select models, the self-test feature allows the user to test the condition of the battery in the UPS. You should plan to run this test at least once a month. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
In extreme cases, running the self-test could cause the UPS to shut down. On select models, a certain voltage range is required to maintain power to the unit. During the self-test, if voltage drops to an unusable range, the UPS could shut down. In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
Parts & Accessories
UPS Replacement Batteries
| Model Number | Description | |
|---|---|---|
 |
744-A3122 | Eaton Internal Replacement Battery Cartridge (RBC) for Select 3kVA Line-Interactive & Online UPS Systems |
 |
RBC94-2U | 2U UPS Replacement 48VDC Battery Cartridge (1 Set of 4) for Select SmartPro UPS |
Power Distribution Units (PDUs)
| Model Number | Description | |
|---|---|---|
 |
PDU1220 | 2.4kW Single-Phase 120V Basic PDU, 13 NEMA 5-15/20R Outlets, NEMA 5-20P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount |
 |
PDU2430 | 2.9kW Single-Phase 120V Basic PDU, 24 NEMA 5-15R Outlets, NEMA L5-30P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount |
 |
PDUMH30 | 2.9kW Single-Phase Local Metered PDU, 120V Outlets (12 5-15/20R), L5-30P, 15 ft. (4.57 m) Cord, 1U Rack-Mount |
 |
PDUMH30AT | 2.9kW Single-Phase Local Metered Automatic Transfer Switch PDU, 2 120V L5-30P Inputs, 24 5-15/20R & 1 L5-30R Outputs, 2U, TAA |
 |
PDUMH30ATNET | 2.9kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V L5-30P Inputs, 24 5-15/20R & 1 L5-30R Outputs, 2U, TAA |
 |
PDUMVR30NETLX | 2.9kW Single-Phase Switched PDU, LX Platform, Outlet Monitoring, 120V Outlets (24 NEMA 5-15/20R), L5-30P Plug, 0U, TAA |
 |
PDUV30 | 2.9kW 120V Single-Phase Basic PDU - 24 NEMA 5-15/20R Outlets, L5-30P Input, 10 ft. Cord, 63.75 in. 0U Rack |
 |
PDUV30-36 | 2.9kW 120V Single-Phase Basic PDU - 12 NEMA 5-15/20R Outlets, L5-30P Input, 10 ft. Cord, 36 in. 0U Rack-Mount |
Network Interfaces and Sensors
| Model Number | Description | |
|---|---|---|
 |
WEBCARDLXE | WEBCARDLXE Network Management Card for Select UPS Systems, TAA |
Accessories
| Model Number | Description | |
|---|---|---|
 |
103007018-5591 | Eaton 2-Post Rack-Mount Installation Kit for Select 2U 5PX G2 and Tripp Lite Series SmartPro UPS Systems |
 |
4POSTRAILKITWM | SmartRack 4-Post 1U Universal Adjustable Shelf Kit for Wall-Mount Racks |
| Part Number | Description |
|---|---|
| 0005NXXX-6009UC | UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS |
| 5SW5Y-3000UC | 5-Year Extended Warranty Smart & SMX 2501-3000 VA UPS systems |
| AS00NXXX-6009UC | UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| SU05NXXX-6009UC | UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS |
| WFLN72XX-6009UC | 2-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems |
| WFLN73XX-6009UC | 3-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems |
| WFLN75XX-6009UC | 5-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems |
