Product Status Current Model Number: SMART3000NET
SmartPro 120V 3kVA 2.4kW Line-Interactive UPS, Tower, Extended Run, 3 DB9 ports
Warranty
Your product is still covered under warranty if it was purchased after 1/24/2022.
2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.
Insurance
$250,000 Ultimate Lifetime Insurance
Create a Support Ticket
Register your product
Owner's manuals
Supplier’s Declaration of Conformity
Owner's Manual for SmartProNET/SmartProXL UPS
Owner's Manual Addendum for FCC Radio/TV Interference Notice Class B (English)
Support resources
SMART3000NET How-To Videos
Adding or Replacing UPS Batteries
Purchase a replacement
Documents & Downloads
Documentation
- Supplier’s Declaration of Conformity
- Owner's Manual for SmartProNET/SmartProXL UPS
- Owner's Manual Addendum for FCC Radio/TV Interference Notice Class B (English)
- Free 1-Year Warranty Extension with Registration
- SMART3000NET runtime chart
- Sealed Lead-Acid Battery Material Safety Data Sheet (MSDS) (English)
- Product Datasheet
Articles
How-To Videos
Product Warranty
Product Warranty Period (Worldwide)
2-Year/3-Year with Registration
Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.
Extended Warranties
Eaton offers the following extended warranty options for your SMART3000NET.
| Model Number | Description |
|---|---|
| WEXT1J | Extended Warranty and Technical Support for Select Products – KVM, PDU, Inverters |
| WEXT2J | Extended Warranty and Technical Support for Select Products – KVM Switches, PDUs, Power Inverters |
Insurance Coverage
Your SMART3000NET comes with $250,000 Ultimate Lifetime Insurance coverage.
Insurance Claims
How to make an insurance claimAdding or Replacing UPS Batteries
Replacement Batteries
The batteries in this model are not user-replaceable.
External Battery Packs
| Battery Model Number | |
| External 24V 3U Rack/Tower Battery Pack for Select UPS Systems (BP24V70-3U) | |
| Information & Pricing | |
Questions & Answers
On select models, the self-test feature allows the user to test the condition of the battery in the UPS. You should plan to run this test at least once a month. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
In extreme cases, running the self-test could cause the UPS to shut down. On select models, a certain voltage range is required to maintain power to the unit. During the self-test, if voltage drops to an unusable range, the UPS could shut down. In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement. Please reference your owner’s manual for more information on how to perform a self-test on your unit.
Parts & Accessories
UPS Battery Packs
| Model Number | Description | |
|---|---|---|
 |
BP24V70-3U | External 24V 3U Rack/Tower Battery Pack for Select UPS Systems (BP24V70-3U) |
Power Distribution Units (PDUs)
| Model Number | Description | |
|---|---|---|
 |
PDU1215 | 1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount |
 |
PDU1220 | 2.4kW Single-Phase 120V Basic PDU, 13 NEMA 5-15/20R Outlets, NEMA 5-20P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount |
Power Strips
| Model Number | Description | |
|---|---|---|
 |
RS-1215 | 1U Rack-Mount Power Strip, 120V, 15A, 5-15P, 12 Outlets (6 Front-Facing, 6-Rear-Facing), 15 ft. (4.57 m) Cord |
 |
RS-1215-20 | 1U Rack-Mount Power Strip, 120V, 20A, 5-20P, 12 Outlets (6 Front-Facing, 6-Rear-Facing) 15 ft. (4.57 m) Cord |
