10000 Woodward Avenue
Woodridge, Illinois 60517
+1 773-869-1776
+1 (773) 869-1329
United States
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Product Status Discontinued on 8/28/2023


Protects Mission-Critical Rack-Mounted Equipment
  • Protects equipment against data loss, downtime and damage due to power outages, voltage fluctuations and transient surges
  • +/-2% voltage regulation in online and battery modes
  • Selectable 120V 50/60 Hz output voltage with up to 0.9 power factor
  • 6 breakered NEMA 5-15/20R and 1 non-breakered L5-30R outlets
  • 10-ft. (3.05 m) AC power cord with NEMA L5-30P input plug
  • 504-joule surge protection rating for shielding connected devices from damaging power surges and spikes
Reliable Battery Backup with Expandable Runtime
  • Supports half load for 13.8 min. and full load for 4.8 min.
  • Zero transfer time between AC power and battery operation keeps network running during blackouts
  • Expandable runtime with optional external battery packs, such as BP72V15-2U
ENERGY STAR Version 2.0 Certification
  • High efficiency operation and low BTU heat output reduces energy costs and meets strict EPA guidelines
Switchable Breakered Load Banks
  • NEMA 5-15/20R outlets divided into 2 numbered load banks, each of which may be individually powered on and off remotely to reset or reboot connected equipment
Front LED Panel
  • 14 LEDs indicate line power, online mode, economy/bypass mode, on-battery, overload, battery condition and fault status information
  • Rotates for viewing in rack and tower formats
Audible Alarm
  • Indicates power failure, overload, battery condition and EPO operation
Communications Ports
  • USB and DB9 ports enable data-saving unattended shutdown when used with PowerAlert software (available via free download at
  • Optional WEBCARDLX allows full remote access for power monitoring, configuration, control and email notifications via secure web browser, SNMP, telnet or SSH
Versatile Installation Options
  • Hardware included for 4-post mounting in 2U of EIA-standard 19 in. rack
  • Mounts in 2-post rack with optional 2POSTRMKITWM
  • Mounts in upright tower position with optional 2-9USTAND

Package Includes

  • SU3000RTXL2U SmartOnline 120V 3kVA 2.7kW On-Line Double-Conversion UPS
  • USB cable
  • DB9 cable
  • EPO cable
  • Rack-mounting hardware
  • Owner’s manual
Cisco compatible Energy Star certified RoHS compliant VMware ready application


UPC Code037332197023
UPS TypeOn-Line
Input PhaseSingle-Phase
Rated input current (Maximum Load)24A maximum
Nominal Input Voltage(s) Supported120V AC
UPS Input Connection TypeL5-30P
Recommended Electrical Service30A 120V
Input Cord Length (ft.)10
Output Capacity (VA)3000
Output Capacity (kVA)3
Output Capacity (Watts)2700
Output Capacity (kW)2.7
Output Capacity DetailsINVERTER SHORT-CIRCUIT PROTECTION: Inverter short-circuit protection is electrically protected; OVERLOAD CAPACITY: Supports inverter operation up to 105% load continuously, 125% for 30 seconds, 150% for 10 seconds and >150% for 0.5 seconds before switching to BYPASS (when bypass input voltage and frequency are WITHIN bypass limits of 120V ±10%) or SHUTDOWN (when bypass input voltage or frequency are OUTSIDE bypass limits of 120V ±10%).
Power Factor  0.9
Crest Factor  3:1
Nominal Voltage Details120V default
Frequency Compatibility50 / 60 Hz
Frequency Compatibility DetailsAccepts 40 to 70Hz input frequency. Output frequency matches input nominal on startup, defaults to 60 Hz on cold-start. Frequency conversion from 60 to 50 Hz -or- 50 to 60 Hz supported. Output capacity de-rates to 70% of normal levels during frequency conversion operation.
Output Voltage Regulation (Line Mode)+/- 2%
Output Voltage Regulation (Battery Mode)+/- 2%
Load Management Receptacles  Two switchable three-outlet load banks
Output Circuit Breakers20A (x2) - each breaker protects 3 5-15/20R outlets, L5-30R outlet is un-breakered
Output AC Waveform (AC Mode)Pure Sine wave
Output AC Waveform (Battery Mode)Pure Sine wave
Nominal Output Voltage(s) Supported100V; 110V; 115V; 120V; 127V
Output Receptacles(6) 5-15/20R; (1) L5-30R
Individually Controllable Load Banks  Yes
Battery TypeValve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)  4.8 min. (2700W)
Runtime Half Load (min.)  13.8 min. (1350W)
Expandable RuntimeYes
External Battery Pack Compatibility   BP72V15-2U  (limit 1); BP72V28RT-3U (multi-pack compatible);  BP72V18-2US  (multi-pack compatible)
DC System Voltage (VDC)72
Battery Recharge Rate (Included Batteries)Less than 8.1 hours from 10% to 90% (typical, full load discharge)
Battery AccessFront panel battery access door
Internal UPS Replacement Battery CartridgeSee RBC selector guide (replacement battery part number is also labeled on the internal battery door)
Battery Replacement DescriptionHot-swappable, user replaceable batteries
Voltage Regulation DescriptionOnline, double-conversion power conditioning
Overvoltage Correction  ONLINE MODE: 2% output voltage regulation during overvoltages to 150
Undervoltage Correction  2% output voltage regulation during undervoltages to 80V (66-100% load)
Severe Undervoltage Correction2% output voltage regulation during undervoltages to 70V (33-66% load) or 60V (under 33% load)
Switches2 Switches control off/on power status and alarm-cancel/self-test operation
Alarm Cancel OperationPower-fail alarm can be silenced using alarm-cancel switch
Audible AlarmAudible alarm indicates power failure, low battery, overload, replace battery and EPO operation
LED Indicators14 LEDs indicate line power, online mode, economy/bypass mode, on-battery, overload, battery low, replace battery and fault status information; 4-LED meter displays load and battery charge levels; LED panel rotates for viewing in rack/tower formats
UPS AC Suppression Joule Rating504
EMI / RFI AC Noise Suppression  Yes
AC Suppression Response Time  Instantaneous
Primary Form FactorRackmount
Rack Height  2U
Cooling MethodFan
Included Mounting Accessory DescriptionIncludes 4 post rackmount installation accessories
Installation Form Factors Supported with Included Accessories4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories2 post rackmount ( 2POSTRMKITWM ); Tower ( 2-9USTAND )
Minimum Required Rack Depth (inches)28
Minimum Required Rack Depth with External Battery Pack (cm)77
Minimum Required Rack Depth with External Battery Pack (in.)30.25
Minimum Required Rack Depth without External Battery Pack (cm)74
Minimum Required Rack Depth without External Battery Pack (in.)29.25
Primary UPS Depth (mm)616
Primary UPS Height (mm)88
Primary UPS Width (mm)438
Shipping Dimensions (hwd / in.)9.45 x 23.62 x 29.92
Shipping Weight (lbs.)87.00
UPS Housing MaterialSteel
UPS Power Module Dimensions (hwd, in.)3.46 x 17.24 x 24.25
UPS Power Module Weight (kg)31.17
UPS Power Module Weight (lbs.)68.72
Unit Weight (lbs.)68.720
Operating Temperature Range32° to 104°F (0° to 40°C)
Storage Temperature Range5° to 122°F (-15° to 50°C)
Relative Humidity5 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)  531
AC Economy Mode BTU / Hr. (Full Load)484.5
AC Economy Mode Efficiency Rating (100% Load)95%
Online Mode Heat Dissipation (BTU/Hr) @ Full Load  531
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load  1037
Audible Noise50 dBA max, front-side @ 1m
Network Management Cards WEBCARDLXE 
Network Monitoring Port DescriptionSupports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications
PowerAlert SoftwareFor local monitoring via the UPS’s built-in communication ports and modify the UPS Power Strategy settings download PowerAlert software at
Communications CableUSB and DB9 cabling included
WatchDog CompatibilitySupports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card DescriptionNetwork management card optional
Communications InterfaceContact closure; DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled)
Transfer Time  No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)80V (100% load), 70V (66% load), 60V (33% load)
High Voltage Transfer to Battery Power (Setpoint)150
Cold Start (Startup in Battery Mode During a Power Failure)Cold-start operation supported
High Availability UPS Features  Auto Probe Monitoring and Reboot (requires WEBCARDLX); Automatic inverter bypass; Hot swappable batteries; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving FeaturesHigh efficiency economy mode operation; Individually controllable load banks; Schedulable daily hours of economy mode operation
Grounding DetailsIncludes back-panel grounding lug
UPS ApplicationsMission Critical Applications
Product CertificationsCSA (Canada); NOM (Mexico); UL 1778
Product ComplianceRoHS; ENERGY STAR Qualified; FCC Part 15 Class A (USA)
Product Warranty Period (Worldwide)2-year limited warranty
Connected Equipment Insurance (U.S., Canada & Puerto Rico)$250,000 Ultimate Lifetime Insurance 

Questions & Answers

In Economy Mode, the UPS increases efficiency by implementing dynamic double conversion, which means it suspends or resumes double conversion automatically as the quality of input power changes. For a full explanation of Economy Mode, click here
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