PowerAlert® software provides monitoring and control functions for up to two UPS systems. PowerAlert software is installed on a desktop PC or networked server that connects to the UPS system(s) through a serial or USB cable connection. This software can be configured to automatically shut down the computer in the event of a power failure to prevent data loss or equipment damage.
PowerAlert software also allows the UPS system to appear as an SNMP-manageable device on the network, enabling remote monitoring and control via a third-party Network Management System.
PowerAlert software is available in three packages:
- Office - Advanced monitoring and control functions
- Home - Basic monitoring and control functions
- Medical - Monitoring and control functions optimized for use with Eaton Medical Cart solutions
Features
All PowerAlert software packages are able to monitor multiple UPS systems connected via USB or serial and can execute Operating System shutdown. The chart below identifies features specific to each package.
| Category | Feature | Office | Home | Medical |
|---|---|---|---|---|
| ACTIONS | Display Status | Yes | Yes | Yes |
| OS Shutdown and Restart | Yes | Yes | Yes | |
| Script Execution | Yes | |||
| Manage Scheduled Actions | Yes | |||
| Manage Auto Probes | Yes | |||
| ALERTS | Alert Rollup | Yes | Yes | Yes |
| Alert Acknowledgment | Yes | |||
| CONFIGURATION | Remote Configuration | Yes | Yes | Yes |
| Mass Configuration Utility | Yes | Yes | Yes | |
| Manage Battery Packs | Yes | |||
| EVENTS | Display Events | Yes | ||
| Edit Events | Yes | |||
| Event Actions | Yes | |||
| LOADS | Display Individual Loads | Yes | Yes | Yes |
| Edit Load Attributes | Yes | Yes | ||
| Display Status | Yes | Yes | Yes | |
| Display Metrics | Yes | Yes | ||
| Load Control | Yes | Yes | ||
| Manage Load Groups | Yes | |||
| LOGGING | Accounting Log | Yes | Yes | |
| Application Log | Yes | Yes | Yes | |
| Data Log | Yes | Yes | ||
| Event Log | Yes | Yes | Yes | |
| Manage Syslog Servers | Yes | |||
| MAINTENANCE | Version Check | Yes | Yes | Yes |
| Update and Downgrade | Yes | Yes | Yes | |
| NOTIFICATIONS | Yes | |||
| SMS | Yes | |||
| SNMP | Yes | |||
| PROTOCOLS | HTTP & HTTPS | Yes | Yes | Yes |
| SNMP | Yes | |||
| SECURITY | Authorization, Accounting and Authentication | Yes | ||
| Password Policies | Yes | |||
| Manage Users | Yes | Yes | ||
| Manage Roles and Privileges | Yes | |||
| Manage User Sessions | Yes | |||
| Idle and Session Timeouts | Yes | Yes | Yes | |
| OTHER | Watchdog Compatibility | Yes | Yes | Yes |
| SNMP Binding Adapter | Yes | |||
| System Tray | Yes | Yes | Yes | |
| SNMP Access | Yes |
Requirements
PowerAlert software works with Microsoft Windows operating systems. For complete installation instructions, please refer to: PowerAlert Installation Guide.
Note that the three PowerAlert packages are mutually exclusive--only one can be installed at a given time. An existing installation of PowerAlert software must be uninstalled before a different package can be installed.
The minimum system requirements for each PowerAlert component are:
- Personal computer with a supported operating system: Windows 8 or 10; Windows Server 2012, 2016 or 2019
- CPU: 4 core 2.0 GHz or higher
- Memory: Minimum of 4 GB
- Available disk space: Minimum of 300 MB
- Ethernet network that supports the TCP/IP protocol (for remote access)
- Supported web browser: Google Chrome, Mozilla Firefox, Edge, Internet Explorer 10 or later, Safari
Please visit our Software Downloads section for the latest updates.
Getting Help with PowerAlert
Eaton Technical Support
Phone: +1 (773) 869-1234
Monday through Friday
7:00 AM to 6:00 PM CST (Central Standard Time)
Contact Technical Support
Desktop Workstation or Single Server
Multiple Computers Attached to a Single UPS:
Small Network Configurations
Server with Redundant Power Supplies:
Server with Redundant Power Supplies:
PowerAlert Office - click thumbnails to enlarge
PowerAlert Software Documentation
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Windows 8 or 10; Windows Server 2012, 2016 or 2019 PowerAlert Office Software 20.2.1 (Build 942) |
Download |
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Windows 8 or 10; Windows Server 2012, 2016 or 2019 PowerAlert Home Software 20.2.1 (Build 942) |
Download |
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Windows 8 or 10; Windows Server 2012, 2016 or 2019 PowerAlert Medical Software 20.2.1 (Build 942) |
Download |
