Possible Product/Country Incompatibility
This product may be incompatible with your voltage or frequency, or it may be designed to comply with the standards or usage in another country. [MP0042]
Service Part Number: W02-PME1
Preventive Maintenance, Select 5-16 kVA Non-Parallel UPS, USA, Outside Business Hours
Keep your UPS in peak condition! UPS systems with preventive maintenance are much less likely to experience downtime. Our comprehensive service helps prevent breakdowns, extend equipment lifespan and reduce your cost of ownership.
A Tripp Lite certified technician will visit your site, clean and inspect your UPS, test for functionality and check for adverse environmental conditions. At the conclusion of service, the technician will provide a written report detailing work completed and recommendations for any additional corrective action required.
Includes:
- On-site service outside normal business hours for select 5-16 kVA non-parallel UPS systems
- Travel and labor by Tripp Lite certified technician in USA (lower 48 states)
- Inspection, cleaning, evaluation and testing of UPS systems
- Recommendations to correct installation or environmental problems noted
- Detailed report of work completed and action items not covered by service
- Log of serial numbers and UPS locations to aid asset management
Important Notes:
- Customer must complete pre-work checklist before scheduling service
- Does not include configuration of network management card/software
See Statement of Work for more information.
Service Specifications
| Service Type | Preventive Maintenance |
| Service Details | One-Time, On-Site Service |
| Product Coverage | Single-Phase UPS |
| Product Coverage Details | Select 5-16 kVA Non-Parallel UPS |
| Scheduled Service Hours | Off Business Hours (M-F, 5PM - 9PM), Weekends (Sat, Sun) |
| Geographic Coverage | US (Lower 48 States) |
| Emergency On-Site Service | No |
| Preventative Maintenance | Yes |
| Number of Preventative Maintenance Visits | 1 |
| Travel Included | Yes |
| Labor Included | Yes |
| Parts Coverage | No |
| Battery Replacement Included | No |
