Eaton
10000 Woodward Avenue
Woodridge, Illinois 60517
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On-line double-conversion UPS provides pure sine wave AC output to server and network equipment in data centers and computer rooms.
  • Offers network-grade protection against power failures and voltage fluctuations
  • Zero transfer time between on-line and battery modes for uninterrupted operation
  • Optional external battery packs provide additional runtime for applications requiring it
  • Included WEBCARDLX network interface allows you 24/7 remote access from anywhere
  • ENERGY STAR-certified to save electricity, lower costs, and protect the environment
  • 2-year limited warranty

Features

Double-Conversion UPS Protects Equipment against Damage, Downtime and Data Loss
This 100/110/120/127V 50/60 Hz UPS system with IGBT technology maintains perfect output by converting AC input to DC, then reconverting UPS output to fully regulated sine wave AC with +/-2% voltage regulation in online and battery modes. Featuring a 900W capacity, high 0.9 power factor, 570 joules of surge suppression, true on-line operation with pure sine wave output and zero transfer time to battery mode in on-line double-conversion mode, the SmartOnline® SU1000RTXLCD2UN double-conversion UPS provides the highest level of AC power protection and battery backup for critical network closet, computer room and data center equipment.
Individually Controllable Load Banks Let You Access and Control Outlets Remotely
Two NEMA 5-15R outlets are split into two switchable single-outlet load banks, allowing you to reboot select components or shed loads remotely. In addition to those two outlets, this UPS provides four more 5-15R outlets for powering critical components.
Reliable, Expandable Battery Backup Keeps You Operational Through Power Outages
The field-replaceable, hot-swappable internal battery provides 14 minutes of support at half load (450W) and 4.8 minutes at full load (900W), keeping protected equipment operational through power failures. For mission-critical applications demanding scalable extended runtime, the UPS supports external battery packs, such as BP24V15RT2U (sold separately). The intelligent battery management system with temperature-compensated charging extends battery life.
ENERGY STAR-Certified Economy Mode Helps You Save Money and Protect the Environment
By meeting strict EPA efficiency guidelines, this ENERGY STAR-certified UPS system helps you save money and energy. A power-saving Economy mode setting option offers enhanced efficiency and reduced BTU output when utility power is already high quality.
Automatically Turns Back On After Power Is Restored
Battery-independent restart ensures automatic UPS power-up without user interaction after lengthy power outages, even when batteries are expired and require replacement.
Intuitive Front-Panel Interface for Convenient UPS Operation and Monitoring
The front-panel LCD features nine selectable screens of UPS data (including load, voltage and battery data) and 16 screens of configuration and setup options. LEDs indicate line power availability, AC to DC conversion, battery mode operation, inverter mode, ECO mode operation, bypass mode operation and AC output status.
Advanced Communications Ports Allow for Automatic Saves and Shutdowns
RS-232 and HID-compliant USB ports connect to a computer running free downloadable PowerAlert® software to enable safe unattended file saves and system shutdown in case of a prolonged power failure. An EPO port connects the UPS to a contact closure switch to enable emergency inverter shutdown. Cables are included.
WEBCARDLX Network Interface Offers 24/7 Remote Access for Monitoring and Control
The SU1000RTXLCD2UN includes the Java-free HTML5-based WEBCARDLX that enables full remote access for site power and UPS status monitoring, configuration, control and email notifications via secure web browser, SNMP, telnet or SSH. It supports 10/100 Mbps auto-sensing for optimum communication with an Ethernet network. Automated alerts help prevent accidental overloads, power loss and downtime. WEBCARDLX allows you to use the Auto Probe feature, which can prevent costly service calls by automatically rebooting non-responsive network devices.
Versatile Installation Options
Hardware is included for mounting the UPS system in 2U of space in an EIA-standard 19-inch 4-post rack. Use the optional 2POSTRMKITWM (sold separately) for 2-post rack mounting or the optional 2-9USTAND (sold separately) for mounting in an upright tower position. The 10-ft. (3.05 m) power cord with NEMA 5-15P plug connects to any compatible AC outlet.

Package Includes

  • SU1000RTXLCD2UN SmartOnline Double-Conversion UPS
  • WEBCARDLX network interface card
  • USB cable
  • RS-232 cable
  • EPO cable
  • 4-post rack-mounting hardware
  • Owner’s manual
Cisco compatible Energy Star certified RoHS compliant VMware ready application

Specifications

OVERVIEW
UPC Code037332253545
UPS TypeOn-Line
INPUT
Input PhaseSingle-Phase
Rated input current (Maximum Load)8.6A
Nominal Input Voltage(s) Supported100V AC; 110V AC; 115V AC; 120V AC; 127V AC
Nominal Input Voltage Description120V factory default
UPS Input Connection Type5-15P
Input Circuit Breakers15A
UPS Input Cord Length (ft.)10
Recommended Electrical Service15A 120V
OUTPUT
Output Capacity (VA)1000
Output Capacity (kVA)1
Output Capacity (Watts)900
Output Capacity (kW)0.9
Output Capacity DetailsON LINE MODE: Maximum output capacity is reduced to 608 watts at 100V nominal; FREQUENCY / REGULATION CONVERSION MODE: Maximum output ratings are reduced in frequency regulation / conversion mode (127/120/115/110V 630 watts / 100V 567 watts). OVERLOAD CAPACITY: Supports inverter operation up to 105% load continuously, 125% load for 3 minutes; 150% load for 30 seconds and >150% load for 0.5 seconds before switching to BYPASS (when bypass input voltage and frequency are WITHIN bypass limits) or SHUTDOWN (when bypass input voltage or frequency are OUTSIDE bypass limits)
Power Factor  0.9
Crest Factor  3:1
Nominal Voltage Details120V factory-default nominal voltage
Frequency Compatibility50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion
Frequency Compatibility DetailsON LINE MODE: Output frequency is automatically configured to match nominal input frequency on startup; Output matches input frequency when +/-5Hz of nominal; Output is regulated to +/-0.05Hz when input frequency exceeds +/-5Hz of nominal. UPS switches to battery mode when input frequency is below 40Hz or above 70Hz. FREQUENCY REGULATION / CONVERSION MODE: Output is regulated to +/-0.05Hz of selected output frequency input is 40 to 70Hz; UPS switches to battery mode when input frequency is below 40Hz or above 70Hz. BATTERY MODE: Output is regulated to +/-0.05Hz.
Output Voltage Regulation (Line Mode)+/- 2%
Output Voltage Regulation (Economy Line Mode)+/- 10%
Output Voltage Regulation (Battery Mode)+/- 3%
Load Management Receptacles  Two switchable single-outlet 5-15R load banks
Output AC Waveform (AC Mode)Pure Sine wave
Output AC Waveform (Battery Mode)Pure Sine wave
Nominal Output Voltage(s) Supported100V; 110V; 115V; 120V; 127V
Output Receptacles(6) 5-15R
Individually Controllable Load Banks  Yes
BATTERY
Battery TypeValve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)  4.8 min. (900W)
Runtime Half Load (min.)  14 min. (450W)
Expandable RuntimeYes
Expandable Runtime DescriptionSome external battery configurations require the use of Tripp Lite's External Battery Configuration Software, see manual for details
External Battery Pack Compatibility   BP24V15RT2U  (limit 1);  BP24V28-2U  (limit 1);  BP24V70-3U  (multi-pack compatible);  BP24V36-2US  (multi-pack compatible)
DC System Voltage (VDC)24
Battery Recharge Rate (Included Batteries)Less than 3 hours recharge to 90% (typical, full load discharge)
Battery AccessFront panel battery access
Internal UPS Replacement Battery Cartridge RBC24V-LCD 
Battery Replacement DescriptionHot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation DescriptionOnline, double-conversion power conditioning maintains 2% output voltage regulation during brownouts and overvoltages
Overvoltage Correction  Corrects overvoltages to 150V (0-100% load)
Undervoltage Correction  Corrects undervoltages to 100V at full load (90V at 100V nominal)
Severe Undervoltage CorrectionCorrects brownouts to 70V (70% load) & 55V (33% load)
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD DisplayFront panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
Switches2 switches control off/on power status and alarm-cancel operation; 2 additional scroll-down and scroll-up / select options enable LCD status viewing and configuration options
Alarm Cancel OperationPower-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
Audible AlarmAudible alarm indicates UPS startup, power-failure, low-battery, overload, UPS fault and remote shutdown conditions
LED Indicators7 front panel LEDs indicate line power availability, AC to DC conversion, battery mode operation, inverter mode, eco mode operation, bypass mode operation and AC output status
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating570
UPS AC Suppression Response TimeInstantaneous
UPS Dataline Suppression1 line TEL/DSL (1 in / 1 out); 10/100Base T Ethernet
EMI / RFI AC Noise Suppression  Yes
PHYSICAL
Primary Form FactorRackmount
Rack Height  2U
Cooling MethodFan
Included Mounting Accessory DescriptionIncluded 4POSTRAILKIT mounting bracket enables installation in 4 post racks from 20.5 to 36 inches (521 to 914mm)
Installation Form Factors Supported with Included Accessories4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories2 post rackmount ( 2POSTRMKITWM ); 2-4 post front rail rackmount ( UPSHDEARKIT ); 4 post rackmount short-depth ( 4POSTRAILKITWM ); Tower ( 2-9USTAND ); Wallmount ( 2POSTRMKITWM )
Minimum Required Rack Depth (inches)16
Optional Mounting Accessory NotesOptional  2-9USTAND  enables upright tower UPS placement;  2POSTRMKITWM  enables wall-mount and 2-post rackmount installation;  4POSTRAILKITWM  enables installation in 4-post short-depth racks from 14.5 to 23.5 inches (368 to 597mm);  UPSHDEARKIT  enables installation in 2 or 4-post racks using front vertical rails only, without rear support
Primary UPS Depth (mm)318
Primary UPS Height (mm)89
Primary UPS Width (mm)445
Shipping Dimensions (hwd / in.)9.20 x 23.30 x 19.30
UPS Housing MaterialSteel
UPS Power Module Dimensions (hwd, in.)3.5 x 17.5 x 12.5
UPS Power Module Weight (kg)13.15
UPS Power Module Weight (lbs.)29
Unit Weight (lbs.)29.000
ENVIRONMENTAL
Operating Temperature Range32° to 104°F (0° to 40°C)
Storage Temperature Range5° to 122°F (-15° to 50°C)
Relative Humidity0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)  341
AC Economy Mode BTU / Hr. (Full Load)231
AC Economy Mode Efficiency Rating (100% Load)93%
Online Mode Heat Dissipation (BTU/Hr) @ Full Load  341
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load  585
Operating Elevation (ft.)0-3000m / 0-10,000 ft.
Audible Noise50 dBA at 1m front side
Operating Elevation (m)0 - 3000 m
COMMUNICATIONS
Network Management Cards WEBCARDLXE 
Network Monitoring Port DescriptionIncludes pre-installed WEBCARDLX Network Management Card; Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications
PowerAlert SoftwareFor local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications CableUSB and DB9 cabling included
WatchDog CompatibilitySupports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card DescriptionNetwork management card included
Communications InterfaceContact closure; DB9 Serial; EPO (emergency power off); Pre-installed network card; Slot for SNMP/Web interface; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time  Zero (0 milliseconds) in double-conversion mode; 4 milliseconds economy mode
Low Voltage Transfer to Battery Power (Setpoint)100V at full load (90V full load at 100V nominal setting); 70V at 70% load; 55V at 33% load
High Voltage Transfer to Battery Power (Setpoint)150
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)Cold-start operation supported
High Availability UPS Features  Auto Probe Monitoring and Reboot (included); Automatic inverter bypass; Hot swappable batteries; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving FeaturesHigh efficiency economy mode operation; Individually controllable load banks; Schedulable daily hours of economy mode operation
APPLICATIONS
UPS ApplicationsMission Critical Applications
STANDARDS & COMPLIANCE
Product CertificationsCSA (Canada); NOM (Mexico); UL 1778
Product ComplianceRoHS; ENERGY STAR Qualified; FCC Part 15 Class B (USA)
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)2-year limited warranty
Connected Equipment Insurance (U.S., Canada & Puerto Rico)$250,000 Ultimate Lifetime Insurance 

Questions & Answers

More Q&As may be available on the SU1000RTXLCD2UN model support page.

Accessories

UPS Battery Packs

  Model Number Description
External 24V 2U External Rack/Tower Battery Pack for Select UPS Systems (BP24V15RT2U) BP24V15RT2U BP24V15RT2U External 24V 2U External Rack/Tower Battery Pack for Select UPS Systems (BP24V15RT2U)
External 24V 2U Rack-Mount Battery Pack for Select UPS Systems (BP24V28-2U) BP24V28-2U BP24V28-2U External 24V 2U Rack-Mount Battery Pack for Select UPS Systems (BP24V28-2U)
External 24V 2U Rack-Mount Battery Pack for Select UPS Systems (BP24V36-2US) BP24V36-2US BP24V36-2US External 24V 2U Rack-Mount Battery Pack for Select UPS Systems (BP24V36-2US)
External 24V 3U Rack/Tower Battery Pack for Select UPS Systems (BP24V70-3U) BP24V70-3U BP24V70-3U External 24V 3U Rack/Tower Battery Pack for Select UPS Systems (BP24V70-3U)

UPS Replacement Batteries

  Model Number Description
2U UPS Replacement Battery Cartridge for Select UPS RBC24V-LCD RBC24V-LCD 2U UPS Replacement Battery Cartridge for Select UPS

Power Distribution Units (PDUs)

  Model Number Description
1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount PDU1215 PDU1215 1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount
1.5kW Single-Phase Hot-Swap PDU, 100-127V 15A Outlets (8 5-15R), 2 5-15P, 10 ft. (3.05 m) & 6 ft. (1.83 m) Cords 2U Rack-Mount PDUB15 PDUB15 1.5kW Single-Phase Hot-Swap PDU, 100-127V 15A Outlets (8 5-15R), 2 5-15P, 10 ft. (3.05 m) & 6 ft. (1.83 m) Cords 2U Rack-Mount
100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall PDUB151U PDUB151U 100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall

Network Interfaces and Sensors

  Model Number Description
WEBCARDLXE Network Management Card for Select UPS Systems WEBCARDLXE WEBCARDLXE WEBCARDLXE Network Management Card for Select UPS Systems

Environmental Sensors

  Model Number Description
EnviroSense2 (E2) Environmental Sensor Module, Temperature E2MT E2MT EnviroSense2 (E2) Environmental Sensor Module, Temperature
EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs E2MTDO E2MTDO EnviroSense2 (E2) Environmental Sensor Module with Temperature and Digital Outputs
EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs E2MTHDI E2MTHDI EnviroSense2 (E2) Environmental Sensor Module with Temperature, Humidity and Digital Inputs
EnviroSense2 (E2) Water Leak Detection Sensor E2SLD E2SLD EnviroSense2 (E2) Water Leak Detection Sensor

Accessories

  Model Number Description
2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems 2-9USTAND 2-9USTAND 2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems
2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems 2POSTRMKITWM 2POSTRMKITWM 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems

Services & Extended Warranties

Preventive Maintenance

Part Number Description
TL0005NXXX6009UC UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS
TLWFLN72XX2509UC 2-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems
TLWFLN73XX2509UC 3-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems
TLWFLN75XX2509UC 5-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems

Extended Warranty

Part Number Description
TL9SW3Y1500UC 3-Year Extended Warranty SU 701-1500 VA UPS systems
TL9SW5Y1500UC 5-Year Extended Warranty SU 701-1500 VA UPS systems
WEXT1G Extended Warranty and Technical Support for Select Products – KVM, PDUs, Inverters
WEXT2G Extended Warranty and Technical Support for Select Products – KVM Switches, PDUs, Power Inverters
WEXT3G Extended Warranty and Technical Support for Select Products – KVM, PDUs, Power Inverters

Unpacking & Assembly

Part Number Description
TLAS00NXXX6009UC UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS

Installation

Part Number Description
TLSU05NXXX6009UC UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS

Products

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.